Support That
Actually Supports
Most agencies hand you a login and disappear. We're still your team the day after launch. The month after. The year after. We handle the technical maintenance so you can focus on running your business.
We're still your team the day after launch. Your website is a business asset — it needs the same care you'd give any other critical system.
What happens without maintenance?
Security vulnerabilities go unpatched. Backups don't run. Performance degrades. Something breaks and nobody notices until a customer mentions it. A small monthly investment prevents expensive emergency fixes — and the lost business that comes with downtime.
Your website is a business asset, not a set-it-and-forget-it tool
Websites break without maintenance
Software updates, plugin conflicts, expired certificates, hosting issues — these happen quietly and often go unnoticed until a customer tells you.
Security threats don't stop
Bots scan for unpatched vulnerabilities constantly. Regular security updates aren't optional if your business depends on your site.
Performance degrades over time
A site that loaded fast at launch will slow down as content grows and technology moves on. Regular optimization keeps it competitive.
You have a business to run
You shouldn't spend your day worrying about backups, uptime, or whether your contact form is broken. That's our job.
Choose the coverage that fits your business
No contracts. Cancel anytime. Every plan includes real human support — not a ticket system with a five-day response time.
Basic
Protection and peace of mind.
- Monthly security patches and updates
- Daily automated offsite backups
- Uptime monitoring (24/7 alerts)
- SSL certificate renewal
- Basic performance health checks
- Email support with 48-hour response
- Monthly status summary
Standard
Active management and optimization.
- Everything in Basic, plus:
- Weekly performance audits
- Monthly speed optimization passes
- Priority support — 24-hour response
- 2 content updates per month
- Traffic analytics and monthly report
- Form and lead capture testing
- Proactive security scanning
Premium
Full-service partnership.
- Everything in Standard, plus:
- 24/7 priority phone and email support
- Dedicated point of contact
- Unlimited content updates
- Quarterly strategy and performance review
- Custom integration maintenance
- SEO monitoring and optimization
- First access to new features
All plans are month-to-month. No long-term contracts required. Custom plans available for software and multi-site clients.
We support what we build.
If we built your inventory system, POS, or custom application, your care plan covers that too. One support plan for your entire digital stack — website, software, and infrastructure.
Learn about custom softwareReady to stop worrying about your website?
Choose a care plan and we'll handle the rest. Takes less than 15 minutes to get started.